Delivery arrangements:

After the customer successfully places the order, please take a screenshot and keep the transfer receipt. After confirming the payment, we will process the order within 2 working days and contact the customer via phone/WhatsApp before shipping to ensure that the order is accurate.

If the customer has any questions about the order, please leave a message on WhatsApp 9852 9861 and we will reply as soon as possible during office hours

Enjoy free shipping when you spend a designated amount of $1,000 or more

Only includes SF Express/Smart Cabinet

Excludes the following areas: Deep Water Bay/Repulse Bay/Stanley/Shek O/Lau Fau Shan/Pak Tam Chung/Tung Chung/Ma Wan/Discovery Bay/Island District

When typhoon signal No. 8 and black rainstorm warning are in effect, all delivery services will be suspended

In case of typhoon signal No. 3 or below and red rainstorm warning, delivery/pickup service will be automatically postponed. Please understand.

If you need to deliver at a specified date, time/location, you need to make arrangements (waiting for the driver's quotation)

In case of any dispute, Paw Shop reserves the right to make the final decision